A 15% re-stocking fee will be assessed on all returned items unless defective.
There are no returns allowed after 30 days unless part is defective.
Special Order parts and electrical components are final sales, and ARE NOT RETURNABLE.
All returned items require a Return Authorization Number which can be obtained by calling 802-885-6660. All returns must have
Return Authorization Number printed clearly on outside of shipping container or it will be refused. (ex. RMA123456)
All returns must be postage pre-paid by the sender. Shipping charges are non-refundable.
Items returned for credit must be returned unused, in new condition and in the original packaging.
Refund: Credit for returns will be automatically applied as credit on account at D.A.P. ENTERPRISES, unless otherwise specified.
Defective items will be replaced once returned, inspected and deemed eligible for replacement.
Cores for re-manufactured parts must be returned within 30 days of sale date, fully drained, in the original package with core tags
attached. All cores must be fully assembled and free of external damage.
Reimbursement for cores returned after 30 days of sale date will be refunded at 50% of core value.
DAMAGE: Should you receive a damaged package, the carrier must be notified at the time of delivery by the recipient in order to
file a damage claim. D.A.P. LLC is not liable for carrier damage.